Journal of Guangxi Teachers Education University (Philosophy and Social Sciences Edition) ›› 2021, Vol. 57 ›› Issue (5): 32-44.doi: 10.16088/j.issn.1001-6597.2021.05.003

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Does “Discrimination” Exist in the Doctor-Patient Relationship? ——An Experimental Investigation on “Behavior” and “Identity”

GUO Zhao-sheng1, ZHANG Shu-wei2   

  1. 1. School of Management, Lanzhou University, Lanzhou 730000;
    2. Center for Chinese Public Administration Research/ School of Government, Sun Yat-sen University, Guangzhou 510275, China
  • Received:2021-05-10 Online:2021-09-25 Published:2021-10-29

Abstract: The doctor-patient relationship in China has drawn much attention as friction between medical staff and patients arises from time to time and rural patients to some extend are discriminated against by some medical staff due to stereotype, which further deepens the misunderstanding and contradiction. This paper, by employing the behavioral public management, a theoretical perspective, and the research method of experimental investigation, explores the influence of patient behavior and identity characteristics on doctor-patient disputes. Experiment 1 analyzed the judgment of medical staff and the results show: medical staff, in terms of behavior, if patients choose violent slapping, will reduce their sympathy for patients and their own responsibility for the event; while for rural patients, in terms of their identity, medical staff do not bear the same attitude. Experiment 2 analyzed the judgment of the general public and the results show: urban residents bear no obvious bias against rural patients in the doctor-patient conflict while the latter bears some discrimination against themselves. This study, for improving such a relationship, suggests: 1) the gains from violence, patients should be aware, outweigh the losses; 2) the government should implement the transformation of the achievements of rural revitalization, thus improving the group identity of rural residents, and eliminating the misunderstanding that medical workers and urban residents bear against rural groups. The research provides a new perspective for analyzing the role of behavior pattern and identity characteristics in public conflict and dealing with the contradictions of social groups such as doctors and patients.

Key words: doctor-patient relationship, doctor-patient conflict, stereotype, behavior pattern, identity characteristics, group identification

CLC Number: 

  • C912.3
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