广西师范大学学报(哲学社会科学版) ›› 2023, Vol. 59 ›› Issue (2): 96-106.doi: 10.16088/j.issn.1001-6597.2023.02.008

• 治理现代化 • 上一篇    下一篇

有韧性的政府危机治理:在不确定性中促进意义建构

钟伟军   

  1. 浙江财经大学公共管理学院, 浙江 杭州 310018
  • 收稿日期:2023-01-26 出版日期:2023-03-15 发布日期:2023-05-25
  • 作者简介:钟伟军(1976—),男,浙江财经大学公共管理学院教授,政治学博士,研究方向:危机管理。
  • 基金资助:
    浙江省高校重大人文社科项目攻关计划重点项目“地方政府运用社交媒体应对危机的能力与策略研究”(2018GH003)

Resilient Government Crisis Governance: Promoting Meaning Construction in Uncertainty

ZHONG Wei-jun   

  1. School of Public Administration, Zhejiang University of Finance and Economics, Hangzhou 310018, China
  • Received:2023-01-26 Online:2023-03-15 Published:2023-05-25

摘要: 公共危机的不确定性往往会导致社会恐慌和混乱,而消除这种困境在很大程度上依赖于有效的意义建构。从某种程度上来说,意义建构成为政府危机治理韧性的决定因素,促进意义建构成为政府危机治理韧性建设中越来越重要的面向。从意义建构的视角来看,有韧性的政府危机治理表现为政府能够在危机中对出现的风险信号保持灵敏的识别和理解,为公众提供动态性的价值引领和有意义的行动框架,而要实现这些目标,需要不断强化意义建构中的韧性建设。这需要改变政府单向的意义给赋模式,推动多元参与和协同的意义建构过程与机制的建设。

关键词: 危机治理, 意义建构, 危机沟通, 组织韧性

Abstract: The uncertainty of public crises often leads to social panic and chaos, and eliminating this dilemma largely depends on effective meaning construction. Promoting meaning construction, therefore, has become an increasingly important aspect of crisis governance resilience. Resilient crisis governance is manifested in promoting clear definition of crisis scenarios, providing dynamic value guidance and valuable action frameworks for the public during crises. To achieve these goals, it is necessary to continuously strengthen resilience construction in meaning construction, change the government’s one-way meaning giving model, and promote meaning construction through diverse participation and collaboration.

Key words: crisis governance, meaning construction, crisis communication

中图分类号:  D63-31

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